The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK

If you are unhappy with our service 

If you have a complaint about your adviser, or any financial advice you have received from your adviser please contact us:


Quilter Financial Planning Complaints Department

Riverside House

The Waterfront

Newcastle Upon Tyne

NE15 8NY


Tel: 0191  2410700


You can find more information by visiting the Quilter Financial Planning Website:


If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service ( )



Contact Information

Head Office
24 St James Court
County Durham

Tel: 07980 238187 or 01207 329688
Fax: 01207 329688


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